The Volume discount widget in Discount Mixer is a powerful tool to showcase discounts directly on your product pages. However, improper settings or configurations can prevent it from appearing. This guide will walk you through common reasons and solutions to ensure the widget displays correctly.
Common Causes and Their Solutions
1. Enable the “Display on product page” Setting
To ensure the Volume discount widget appears on the product page:
Navigate to the Volume campaign page in Discount Mixer.
Locate the “Display on product page” toggle in the right sidebar.
Switch the toggle to "On." This action will enable the widget, making it visible on the storefront product page.
2. Check the Publishing Status of Collections
If your discount is scoped to specific collections:
Verify that the targeted collection is published to your online store.
Unpublished collections will prevent the widget from appearing on associated product pages.
Once the collection is published, the widget should display correctly on the storefront. By default, Discount Mixer places the widget above the "Add to Cart" button.
Additional Tips
Ensure that the Discount Mixer app is enabled and functioning correctly from your app settings.
Verify that your theme or customizations do not interfere with Discount Mixer’s widget.
Troubleshooting Questions
If the widget still does not appear after following these steps, consider contacting our support team for further assistance. They can help you verify the app’s settings and compatibility with your store theme. By following these instructions, you can ensure that the Volume discount widget in Discount Mixer displays properly, enhancing the visibility of discounts on your product pages.