Displaying accurate discount percentages for your items in Discount Mixer involves configuring the Customization page properly and addressing any issues related to campaign settings or configurations. Below are comprehensive instructions and tips for successful implementation.
Configuring Discount Badges in the Customization Page
To display the discount percentage on your store items, follow these steps:
Navigate to the Customization Page: Access the Customization page from the main dashboard of Discount Mixer.
Modify the Discount Badge Settings: Locate the discount badge options and choose whether to display the discounted amount or percentage.
Insert the Correct Format: In the badge text field, include the format exactly where you want the discount value to appear (percentage or amount). For example, "Save
{{discount}}today!" will display either the discounted percentage or amount based on your selection.
Common Issues and Their Resolutions
If your discount percentage is not displaying as expected, consider the following scenarios and solutions:
Missing or Incorrect Discount Percentage Format in Badge Text
Ensure that
{{discount}}is included in the badge text settings. Without this format, the widget cannot dynamically fetch and display the discount value.
Understanding Placeholder Percentages in Customization
In some cases, you may notice a placeholder percentage (e.g., "20%") displayed on the Customization page. This number serves only as an illustrative example and does not represent the actual discount percentages configured in your campaigns. To view the actual discount percentages applied:
Access the campaign details via the Campaigns page.
Visit your storefront to verify that the correct discounts are displayed in real-time.
Testing and Troubleshooting
To ensure discounts are correctly displayed to customers:
Preview the Widget: Use the preview option in the Customization page to confirm settings are applied as intended.
Verify in Storefront: Make test transactions or view product pages directly to validate correct discount values.
Adjust Settings: If discrepancies are found, revisit the Customization page and campaign configurations to resolve them.
By following these instructions and tips, you can effectively manage and troubleshoot the display of discount percentages in Discount Mixer. For additional help, consult the app’s support resources or contact customer support.