How Do Sales Channel Settings Affect Discount Display and Propagation in Discount Mixer?
Discount Mixer offers flexible options for managing how discounts are displayed and propagated across Shopify and external sales channels. This guide explains the impact of enabling or disabling sales channel settings, compatibility with campaign types, and steps to manage current and future campaigns effectively.
Overview of Discount Display Options
Discount Mixer provides two primary modes for displaying discounts:
Standard Display (Sales Channel Disabled): - Discounts are shown on the Shopify storefront using theme-injected code and styles. - The actual product price and compare-at-price remain unchanged. - Features like countdown timers are available, but discounts do not appear on external sales channels.
Sales Channel Enabled: - The app updates the product’s price and compare-at-price, allowing discounts to propagate to external channels (e.g., Google, Amazon). - Countdown timer features are unavailable in this mode.
Campaign Types and Compatibility with External Channels
The "Display product discounts on all channels" option works only for the "Product Discount" campaign type.
Multi-buy offers (e.g., 3x2 or "third pair free") are limited to Shopify and do not propagate to external sales channels.
Managing Current and Future Campaigns
To control how discounts are applied across channels:
Disabling the "Show Discounts on All Sales Channels" Option: - This setting only affects new campaigns created after the option is disabled. - Existing campaigns remain unchanged and continue to apply discounts as configured.
Steps to Stop Current Discounts from Appearing on All Channels: - Deactivate current campaigns to remove their discounts from all channels, including Shopify. - Disable the "Show on all sales channels" option to ensure future campaigns apply only to Shopify Online Store and POS. - The order of these actions does not matter.
Choosing Between Sales Channel Modes
Your choice to enable or disable Shopify’s Sales Channels feature depends on your goals:
Enable Sales Channels: - Use this mode if you want discounts and pricing to propagate to external channels. - Pricing updates use compare-at pricing, and the UI is managed via the theme editor.
Disable Sales Channels: - Opt for this mode if you prefer traditional discounts visible only in the Shopify Online Store and POS Pro. - This approach is ideal for campaigns that do not require external channel visibility.
FAQs and Troubleshooting
What happens if I disable the "Show Discounts on All Sales Channels" option? - Existing campaigns remain unaffected, but new campaigns will apply only to Shopify Online Store and POS.
Can multi-buy offers be displayed on external sales channels? - No, multi-buy offers are limited to Shopify and do not propagate to external channels.
By understanding these settings and their implications, you can effectively manage how discounts are displayed and propagated across your sales channels.