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What are the capabilities and limits of the Discount Mixer app in creating and managing discount campaigns?

Max K. avatar
Written by Max K.
Updated over a week ago

Discount Mixer is a versatile tool designed to enhance the way automated discounts and campaigns are created and managed within Shopify. Below is a detailed overview of its capabilities:

Overview of Discount Mixer Features

Discount Mixer seamlessly integrates with Shopify to allow greater flexibility in automated discount setups. While Shopify imposes a standard limit of 25 automated discounts, Discount Mixer extends these capabilities through tiered options and custom configurations.

Default Campaign Limits

By default, Discount Mixer allows users to:

  • Create different discount campaigns.

  • Leverage each automatic discount to manage approximately 20 campaigns.

  • Operate within these limits without requiring advanced configurations.

Expanded Campaign Capabilities

For users who need to exceed these default limits, Discount Mixer offers configurations and features that can help accommodate higher campaign counts:

Customer Filters Not Displayed

Users may encounter limitations where customer inclusion or exclusion filters are unavailable during campaign creation. This typically happens when the "Display product discounts on all channels" setting is enabled, which hides these filters. Solution: Disable this setting to regain access to customer filter options and enable filtering by customer tags.

  • With customization enabled by the Discount Mixer team, users can operate campaigns beyond Shopify's initial restrictions. It is recommended to contact the team when planning to manage over 300 campaigns per automatic discount.

  • Users subscribed to the Ultimate plan can run approximately 1000 campaigns, demonstrating the app's scalability.

  • Users on lower-tier plans may find certain advanced features, like collection targeting, unavailable. To access collection targeting, upgrading to the Essential plan or higher is required.

Key Recommendations

To effectively use Discount Mixer and maximize its capabilities:

  1. Plan Campaigns Within Default Limits: Users running fewer than 400 campaigns can rely on standard configurations without additional setup.

  2. Contact Discount Mixer Team for Customization: For campaigns exceeding default limits, coordination with the support team is essential to ensure smooth operation.

  3. Troubleshoot Feature Visibility: If features like customer filters or collection targeting are unexpectedly missing, check and adjust your settings or review your subscription plan to ensure compatibility.

  4. Evaluate Subscription Plans: Consider the Ultimate plan for significantly expanded campaign capacity, especially for businesses with advanced discount strategies.

By balancing Shopify's native limitations with the robust features of Discount Mixer, users can enhance their automated discount strategies, improving both efficiency and customer engagement.

Addressing Technical Limitations

When creating and managing discount campaigns, some settings or plan-level restrictions may restrict specific features such as customer filters or collection targeting. It’s essential to:

  • Verify your subscription plan under "Account Settings" to ensure it supports the desired features.

  • Adjust settings like "Display product discounts on all channels" to enable additional filtering options when required. By understanding and managing these limitations, users can create tailored campaigns without unnecessary interruptions.

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